Why Choose Zapple?
Your Property, Our Priority
Trusting someone to manage your property isn't like anything else. The values are high. The risk is high. The stress can be high. You have a lot on the line!
At Zapple we get it; we really do. We treat your property exactly the way we treat ours. Furthermore, we communicate clearly and directly with you. And as you review our full line of products and services (click on the Zapple Owner Services tab) you'll see that we have make every effort to perform at the highest level so your property will too.
You will also notice that we serve all kinds of Owners and Investors. So whether you have a single home to rent, or an apartment complex we've got you covered. We even offer services for home owner's who just need some maintenance or cleaning done or need someone to monitor their home while they are away.
Thank you for taking time to explore Zapple Property Management.
Zapple Owner Services
Below you will find a lot of information of how Zapple can serve you. When you're ready, please call one of our licensed property managers and we will be delighted to answer any questions you may have to get your property ready to produce for you.
Free Rental Analysis
Just send us your name and phone along with the address and a description of your property.
Fair Housing Laws
Our licensed property managers and staff have been trained, and participate in continuing education, regarding Federal and State Fair Housing Laws as well as Tenant/Landlord Law to ensure that all we do is in compliance with these complex laws. We work at this so you don't have to.
Pre-Rent Property Preparation
To get the best value and the best tenants, your property must first be at its best. Zapple specializes in pre-rent preparation. From cleaning to repair to remodel, Zapple does it all; while communicating with you every step of the way.
Zapple's White Glove Guarantee
When we say a property is "Rent Ready," that means it meets Zapple's White-Glove standard – we guarantee it! There are no scary surprises inside a unit when there's a Zapple sign outside it.
Advertizing and Applications
Our managers are trained to take quality photos and video tours that showcase your property. Then we aggressively market it on well over 100 websites globally and on our state-of-the-art website. We also do targeted advertising to prospective tenants that are particularly suited for your property. And of course we welcome walk-in clients at our office which is located in the bulls-eye of the Silver Valley in the building of Cindy Carlson Reality next to Dave Smith Auto.
Applications and Industry Leading Tenant Screening
Anyone with a smart phone, tablet or laptop already has a Zapple Rental Application in hand. Our technology allows applicants to simply and instantly apply on-line! No more "office hour" delays for tenants interested in your property. Furthermore, Zapple's 100 point background check for all prospective tenants is as good as it gets. Plus, we do thoroughly follow-up income sources, references and more.
Tenants Required To Have Insurance
Zapple protects you, your property and our Tenants by requiring all Tenants to carry renters insurance.
90-Day Good Tenant Guarantee
We are so confident in our efforts to place qualified tenants in your property that we guarantee it: "If a tenant has to be replaced for any reason within the first 90 days of a lease, Zapple will pay all the costs associated with placing a new tenant in that property."
Full Service Property Management
Zapple collects rent, coordinates maintenance, handles monthly accounting and tax documentation, enforces the lease and processes evictions. We assist with all rental licensing, code compliance, city inspections and lease renewals. We send you monthly statements which are also available to you 24/7 on our website. We do everything you'd expect a good property manager to do – then we do more.
Tenant On-Line Pay and Maintenance Request
No more lost checks. No last minute worries because your tenants forgot to drop their rent in the mail on time. With Zapple, tenants can instantly pay their rent on-line or by credit card. They can even set up an automatic rent payment plan. Tenant's can also submit a maintenance request with the clink of a button.
Zap-Pay is a free automatic direct deposit system which allows you to have us to automatically and instantly deposit your rental income into the bank of your choice using our advanced ACH direct deposit system. No more waiting for the mail or lost checks or trips to the bank. Its Green! No more paper checks and envelopes. Plus, your monthly financial statement is emailed to you instantly.
Zapple's Paperless Options
Welcome to the future. No more paper piles, lost reports, panic at tax time looking for receipts, lost mail, risks of identity theft. Zapple provides many safe, secure and easy to use methods that reduce and eliminate paper hassles. Your owner reports are available 24x7 with a push of the button.
Zapple's Keyless Solution
Tenants locked out of their unit. Owner's paying to change the locks every time a new tenant moves in. Both paying lots of money for keys. Zapple has a solution – eliminate the keys. Zapple can affordably install safe and secure keyless lock systems that solves one of property management's biggest and oldest headaches.
We are very excited to help home owners and tenants enjoy the lower costs and added security of installing Schlage Keyless Entries in all of your rental units. After much research Zapple chose Schlage because of their 90 history of making superior entry locks and because their keyless entry systems are rated among the best for security, durability, reliability and value. We offer these systems at our discounted cost, plus installation and set-up (see below). We use two primary keyless units:
Handle Entry: Schlage FE 595 CAM 619 GEO List: $261.50 Zapple Price: $115.00 Deadbolt: Schlage BE 356 V CAM 619 List: $237.50 Zapple Price: $110.00 Installation and Set-Up: 1 Unit = $40.00 2 Units = $60 3 Units = $75.00
Benefits of Zapple's Mobile Technology
You've already seen that our Rental Advertising, Rental Applications, Tenant Maintenance Requests, Tenant/Owner Monthly Statements, Owner Pay and Tenant Pay all on line. We also give Owners and Tenants immediate access to numerous documents on-line. Now we have added our Leases, Initial Property Condition Reports, our Tenant Check-In and Check-Out Inspections and Maintenance Work Orders to our mobile capabilities.
All of Zapple's mobile technology, along with our smart phones and tablets means we are able to spend more time with you, your tenants and your property than setting around in our office. Here are just a few examples of how this helps you:
- We have time for more random Drive-By Inspections in addition to our regular inspections.
- We can now show a unit, sign a lease and take payment all in one meeting!
- We have pictures and the check-in to instantly verify if there is any new damage to a unit during check-out.
- Maintenance and Clean Requests go straight to our crews and get them to your property quicker.
Zapple Total Home Care
Two simple truths: 1) A well maintained property will rent faster and for a higher amount. 2) A primary reason why good tenants don't renew leases is because of poor maintenance. Zapple provides 24/7 maintenance services for your property. We're here to help you maximize the value of your property before you even sign a lease; and here to keep your property value protected 24/7 after it is leased.
Zapple Total Home Care helps keep costs down by providing cleaning, repairing and remodeling your property. When your property needs a sub-contractor we have a portfolio of screened, highly efficient vendors who give us reasonable, preferred rates and free bids. In most cases Zapple does not mark up out-sourced work.
Your property's maintenance record is carefully documented and sent to your monthly. And thanks to our technology your monthly statements include scanned invoices and often times photo documentation of the problem and the repair. And of course we take care of all the tax deductions for you. It is amazing!!
Tenant Retention and Lease Renewals
At Zapple we work as hard for our Tenants as we do for our Owners. Happy Tenants translate into well cared for properties and renewed leases – everyone wins! For those times when Tenants must move, we time our leases so they renew during the prime renting seasons.
Zapple is Good for You
Thank you for reviewing our extensive Owner services. Please give us a call and let us demonstrate our desire and commitment to give you the exceptional Property Management experience you have been looking for.
Owner Statements Available Online
Did you know that you can now access your owner statements online?
- Concise statements covering the performance of your property for the previous month
- All data on your property is stored in a state-of-the-art data center
- Access information about your property 24/7
- Access information about your property from anywhere with an internet connection
How it Works:
In order to keep your financials secure, we use a state of the art portal system which communicates with your email.
Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.
Our Technology Advantage
We strive to provide you the best service and management possible for your properties. Our team has partnered with the leading property management software developer in the world, Appfolio, to create a state-of-art software solution that defines efficiency, safety and effectiveness. We are excited to share several of the new capabilities and how they will benefit you.
More effectively market your properties and fill vacancies sooner.
Our software allows us to quickly advertise vacancies online, posting to our website, and hundreds of other listing sites. Applicants can also apply to rent your unit directly from their smart phone.
Price rentals right for your market and reduce vacancies.
Our built-in rental comparison tool provides actual rental rates for units similar to yours in the same geographic location. This insight allows us to maximize your revenue and fill vacancies faster.
Screen for the best residents.
Our resident screening is second to none. In fact, we are so confident that our team will place qualified tenants in your property that we back it up with our exclusive Zapple 90-Day Tenant Guarantee. If a tenant has to be replaced for any reason in the first 90 days of a lease – Zapple pays for it. We include detailed and thorough background, credit checks along with past rent payment history, as well pet screening. Screens can be completed in minutes - enabling us to place quality residents quickly.
Zap-Pay collects rent and pays you quickly and safely. Today’s residents expect easy, online payment options. Zapple’s Zap-Pay gives residents several convenient ways to pay electronically. Furthermore, our Zap-Pay technology provides our team the ability to deposit funds directly into your bank account. No more waiting for a check in the mail, no more lost checks, no more hassles.
On-demand access to your statements.
Owner statements are securely posted to an online Owners Portal, saving time and paper. These simple statements provide you with a quick snapshot of your property details for the past month. We can also include maintenance invoices and additional reports you request. And it’s all available 24-7.
Handle property maintenance issues faster.
Our team uses electronic work-orders and communication with vendors so we can quickly resolve issues. At your request, we can email you a copy of the work order and relevant information giving you real-time updates.